Sorry to hear about your problem as well as those of others on this forum. Naturally I have no way of knowing whether Mercedes will make any type of deal. I did locate an individual I knew from a large international corporation which did a lot of purchasing from Mercedes. He gave me the contact for "the head of Global Service Operations" for Mercedes. I texted him and he immediately replied and said I would be contacted last week with the person who would handle my case from their Atlanta corporate office. So far, nothing has happened. No contact and still no news on the 12 V battery problem. I know the S class had some type of continuous repair issue a couple of years ago and our local Mercedes dealership only had two new cars (not SUV's) in stock. Both were S class and had a $30,000 "market adjustment" charge added to the sticker price. BMW, Audi and Mercedes don't have any convertibles in stock and don't know when any will be available, so I doubt that Mercedes will make any deals in this supply chain bottleneck. One Atlanta VIP representative told a friend of mine that her job was to protect Mercedes Benz, and not to be an advocate for consumers. I purchased 7 new Mercedes from my local dealership and enjoy a very long friendly relationship with them, but they are stuck with new technology that they have no experience repairing. Each dealership seems to b e only concerned with the bottom line going forward and how to make money on the "next deal". In the interim, I happen to be at the computer right now drafting a letter to the dealership G.M. advising him that my car qualifies under the Florida "Lemon Law" (according a Lemon Law legal group willing to take the case on contingency), and advising him of my damages. The problem is that even if they purchase back (without consideration to the money I lost on the trade-in, tax, title & other fees including duplicate "dealer fees") on the car, I am left with no new luxury convertible new car options, and having to purchase/lease in this sellers market and market adjustment costs. Best option is probably to see if dealership will provide any compensation (they will not give actual money) in the form of future maintenance services, wheel repairs etc.., until the supply chain re-establishes ... but I'm sure I'll be getting towed in again from time to time while I hang onto the car.